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Communicating Effectively - Spring 2019

Course number : PDEV-702    Section number : C01
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Course Description
Communication context is extremely complex in the workplaces today, challenging managers to “think before they speak” like never before. Context frames the purpose of communication; it is intent, word choice, speed of speech, body language, and intonation that can make or break what you are saying. A comprehensive understanding of the organizational, team, and individual barriers that impede communication is imperative to running a successful organization with motivated and productive employees.

Upon successful completion of Communicating Effectively across Channels, Cultures, Continents, and Generations, you will:
  • identify where complexities exist in your organization.
  • establish clear guidelines for effective and appropriate use of communication channels.
  • be able to increase awareness and train managers to successfully navigate these increased complexities.
  • understand the changing workplace and its impact on communication.
  • model communication culture and values.
  • obtain a Recognition of Participation certificate.

No prerequisites required.


This course can be used toward the 150 hour requirement to obtain Blue Seal Certification. For more information go to,

This series is eligible for the Canada – Alberta Job Grant (CAJG), which will reimburse up to 2/3 of the costs of training for organizations that qualify. Please ensure you submit your application at least 30 days before the training course start date and include each course in the series. Only training courses that are approved before they start will be funded by the CAJG. For full details on the Canada-Alberta Job Grant and application forms, please visit:

You may take this course independently or choose to take the series in its entirety. Please note however, that individual courses within the series are not eligible for the CAJG funding if taken alone

Course materials are included.


Class Details

2 Sessions
Weekly - Tue, Thu

Main Campus

William Raccah 



Registration Closes On
Saturday, May 11, 2019 @ 12:00 AM

Schedule Information

Date(s) Class Days Times Location Instructor(s) Instructional Method
5/14/2019 - 5/16/2019 Weekly - Tue, Thu 6:30 PM - 9:30 PM Lethbridge, Main Campus  Map William Raccah  ClassRoom