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Course Description Lean principles have come a long way over the past 300 years. From Benjamin Franklin’s early ideas, Lean processes have evolved from a simple concept to a set of widely used best practices. This course will give participants the foundation to begin implementing Lean process improvement tools in their workplace to improve their bottom line by reducing wasted time and resources. Outcomes Upon successful completion of Lean Continuous Improvement, you will: Define Lean and its key terms Describe the Toyota Production System and the TPS house Describe the five critical improvement concepts Use the Kano model Identify and reduce various types of waste Create a plan for a more environmentally Lean organization Use the PDSA and R-DMAIC-S models Use Lean thinking frameworks, including 5W-2H, Genchi Genbutsu and Gemba Prepare for and complete a basic 5-S Describe the key elements of Kaizen events, particularly a Kaizen blitz Gather, analyze, and interpret data using flow charts, Ishikawa (fishbone) diagrams, SIPOC diagrams, and value stream maps Go back to their organization with a plan to begin incorporating Lean into their corporate culture Prerequisites No prerequisites required. Notes Course materials are included.  

PDEV-757

C01

Start date: 10/04/18

4 sessions.

Days of the Week : Weekly - Thu .

Tuition $449.00

Location : Lethbridge College - TBD Location : 
  Lethbridge College - TBD.

Instructor : Variety of Instructors 



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Course Description No one likes to have that difficult, awkward, and uncomfortable conversation with an employee or co-worker. If you want to have a productive conversation, you've got to master the art of communicating effectively. Avoiding difficult conversations can negatively impact your relationship with others including employees and your superiors. Gain knowledge in this area to confidently equip yourself with the tools needed to stop avoiding and start effectively facing difficult conversations. Your whole organization will benefit. Outcomes Upon successful completion of Mastering Difficult Conversations, you will: demonstrate the importance of mastering difficult conversations. understand the difficult conversations E.A.S.E. framework. have acquired skills and abilities required to handle difficult conversations. feel confident handling difficult conversations because of previous practice in role play scenarios including delivering bad news, apologizing, asking for something, and discussing sensitive subjects. obtain a Recognition of Participation certificate. Prerequisites No prerequisites required. Notes This course can be used toward the 150 hour requirement to obtain Blue Seal Certification. For more information go to, https://tradesecrets.alberta.ca/experiencedworkers/business-competencies/ This series is eligible for the Canada – Alberta Job Grant (CAJG), which will reimburse up to 2/3 of the costs of training for organizations that qualify. Please ensure you submit your application at least 30 days before the training course start date and include each course in the series. Only training courses that are approved before they start will be funded by the CAJG. For full details on the Canada-Alberta Job Grant and application forms, please visit: http://www.albertacanada.com/opportunity/employers/jobgrant.aspx You may take this course independently or choose to take the series in its entirety. Please note however, that individual courses within the series are not eligible for the CAJG funding if taken alone Course materials are included.  

PDEV-705

C01

Start date: 12/04/18

1 session

Days of the Week : Weekly - Tue .

Tuition $225.00

Location : Lethbridge College - TBD Location : 
  Lethbridge College - TBD.

Instructor : Variety of Instructors 



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